Lead Scoring + Survey Monkey + Zendesk integration
Use Autopilot to create journeys that use the Lead Scoring, Survey Monkey and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Lead Scoring, Survey Monkey and Zendesk.
SurveyMonkey Survey Response to Zendesk Ticket Status to Change Score
SurveyMonkey Survey Response to Send SurveyMonkey Survey to Change Score
SurveyMonkey Survey Response to Submit New Zendesk Ticket to Change Score
Submits New Zendesk Ticket to Send SurveyMonkey Survey to Change Score
SurveyMonkey Survey Response to Change Score to Submit New Zendesk Ticket
SurveyMonkey Survey Response to Change Score to Send SurveyMonkey Survey
Submits New Zendesk Ticket to Change Score to Send SurveyMonkey Survey
Showing 7 journey ideas for Lead Scoring, Survey Monkey and Zendesk
About the Lead Scoring integration
Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Lead Scoring integration, Survey Monkey integration and the Zendesk integration.
Journey Triggers
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Change Score
Increases or decrease a number field by a specific amount.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
