Page Visit Tracking + Zendesk + Help Scout integration
Use Autopilot to create journeys that use the Page Visit Tracking, Zendesk and Help Scout integrations.
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Marketing Automation ideas to integrate Page Visit Tracking, Zendesk and Help Scout.
Help Scout Create Conversation to Has Visited Page to Submit New Zendesk Ticket
Help Scout Tag to Has Visited Page to Submit New Zendesk Ticket
Page Visited to Has Visited Page to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Has Visited Page to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Visited Page to Submit New Zendesk Ticket
Showing 5 journey ideas for Page Visit Tracking, Zendesk and Help Scout
About the Page Visit Tracking integration
Track what leads and customers do on your website, landing pages, store, blog, knowledge base or app. Then trigger journeys using these activities.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Page Visit Tracking integration, Zendesk integration and the Help Scout integration.
Journey Triggers
Page Visited
Add a contact to a journey when they visit a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Conditions
Has Visited Page
Check if a contact has visited a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
