Slack + Drift + Zendesk integration

Use Autopilot to create journeys that use the Slack, Drift and Zendesk integrations.

Upcoming

Marketing Automation ideas to integrate Slack, Drift and Zendesk.

New Drift Contact to Send Slack Message to Submit New Zendesk Ticket

Try this free

New Drift Contact to Zendesk Ticket Status to Send Slack Message

Try this free

Drift Goal Reached to Submit New Zendesk Ticket to Send Slack Message

Try this free

Drift Goal Reached to Zendesk Ticket Status to Send Slack Message

Try this free

New Drift Contact to Submit New Zendesk Ticket to Send Slack Message

Try this free

Drift Goal Reached to Send Slack Message to Submit New Zendesk Ticket

Try this free

Showing 6 journey ideas for Slack, Drift and Zendesk

About the Slack integration

Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.

About the Drift integration

Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Slack integration, Drift integration and the Zendesk integration.

Journey Triggers

New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Slack, Drift and Zendesk.