Slack + Drift + Zendesk integration
Use Autopilot to create journeys that use the Slack, Drift and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Drift and Zendesk.
Drift Goal Reached to Send Slack Message to Submit New Zendesk Ticket
New Drift Contact to Zendesk Ticket Status to Send Slack Message
New Drift Contact to Submit New Zendesk Ticket to Send Slack Message
New Drift Contact to Send Slack Message to Submit New Zendesk Ticket
Drift Goal Reached to Zendesk Ticket Status to Send Slack Message
Drift Goal Reached to Submit New Zendesk Ticket to Send Slack Message
Showing 6 journey ideas for Slack, Drift and Zendesk
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Drift integration
Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Drift integration and the Zendesk integration.
Journey Triggers
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
