Slack + Intercom + Zendesk integration
Use Autopilot to create journeys that use the Slack, Intercom and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Intercom and Zendesk.
Intercom Tag to Submit New Zendesk Ticket to Send Slack Message
New Intercom User to Zendesk Ticket Status to Send Slack Message
New Intercom User to Send Slack Message to Submit New Zendesk Ticket
New Intercom Lead to Zendesk Ticket Status to Send Slack Message
Intercom Tag to Send Slack Message to Submit New Zendesk Ticket
New Intercom User to Submit New Zendesk Ticket to Send Slack Message
New Intercom Lead to Submit New Zendesk Ticket to Send Slack Message
Add Intercom Tag to Submit New Zendesk Ticket to Send Slack Message
Add Intercom Tag to Zendesk Ticket Status to Send Slack Message
Add Intercom Tag to Send Slack Message to Submit New Zendesk Ticket
New Intercom Lead to Send Slack Message to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Send Slack Message
Showing 12 journey ideas for Slack, Intercom and Zendesk
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Intercom integration and the Zendesk integration.
Journey Triggers
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
