Slack + LiveChat + Delighted integration
Use Autopilot to create journeys that use the Slack, LiveChat and Delighted integrations.
Marketing Automation ideas to integrate Slack, LiveChat and Delighted.
LiveChat Tag to Send Slack Message to Send Delighted NPS Survey
LiveChat Tag to Send Delighted NPS Survey to Send Slack Message
LiveChat Tag to Check Delighted NPS Response to Send Slack Message
LiveChat Tag to Send Slack Message to Send Delighted NPS Survey
LiveChat Tag to Check Delighted NPS Response to Send Slack Message
LiveChat Tag to Send Delighted NPS Survey to Send Slack Message
Showing 6 journey ideas for Slack, LiveChat and Delighted
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, LiveChat integration and the Delighted integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
