Slack + Timers + Zendesk integration
Use Autopilot to create journeys that use the Slack, Timers and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Slack, Timers and Zendesk.
Time Trigger to Send Slack Message to Add Delay
Time Trigger to Send Slack Message to Submit New Zendesk Ticket
Time Trigger to Zendesk Ticket Status to Send Slack Message
Submits New Zendesk Ticket to Add Delay to Send Slack Message
Submits New Zendesk Ticket to Send Slack Message to Add Delay
Time Trigger to Add Delay to Send Slack Message
Time Trigger to Submit New Zendesk Ticket to Send Slack Message
Showing 7 journey ideas for Slack, Timers and Zendesk
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
About the Timers integration
Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Slack integration, Timers integration and the Zendesk integration.
Journey Triggers
Time Trigger
Add contacts on a list to a journey at a particular date and time.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Slack Message
Send a contextual Slack message to a Slack channel.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
