Survey Monkey + Custom Fields + Zendesk integration
Use Autopilot to create journeys that use the Survey Monkey, Custom Fields and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Survey Monkey, Custom Fields and Zendesk.
Field Match to Send SurveyMonkey Survey to Submit New Zendesk Ticket
SurveyMonkey Survey Response to Zendesk Ticket Status to Update Field
Submits New Zendesk Ticket to Check Field to Send SurveyMonkey Survey
Submits New Zendesk Ticket to Send SurveyMonkey Survey to Update Field
Field Match to Zendesk Ticket Status to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Update Field to Send SurveyMonkey Survey
Submits New Zendesk Ticket to Update Field to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Send SurveyMonkey Survey to Update Field
SurveyMonkey Survey Response to Check Field to Send SurveyMonkey Survey
Field Match to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Field Match to Update Field to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Submit New Zendesk Ticket to Update Field
SurveyMonkey Survey Response to Check Field to Submit New Zendesk Ticket
Field Match to Check Field to Send SurveyMonkey Survey
Field Match to Send SurveyMonkey Survey to Update Field
SurveyMonkey Survey Response to Update Field to Submit New Zendesk Ticket
Showing 16 journey ideas for Survey Monkey, Custom Fields and Zendesk
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Survey Monkey integration, Custom Fields integration and the Zendesk integration.
Journey Triggers
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Update Field
Update a field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
