Survey Monkey + Delighted + LiveChat integration
Use Autopilot to create journeys that use the Survey Monkey, Delighted and LiveChat integrations.
Marketing Automation ideas to integrate Survey Monkey, Delighted and LiveChat.
Showing 12 journey ideas for Survey Monkey, Delighted and LiveChat
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Survey Monkey integration, Delighted integration and the LiveChat integration.
Journey Triggers
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions