Survey Monkey + Help Scout + Zendesk integration

Use Autopilot to create journeys that use the Survey Monkey, Help Scout and Zendesk integrations.

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Marketing Automation ideas to integrate Survey Monkey, Help Scout and Zendesk.

Help Scout Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Help Scout Create Conversation to Zendesk Ticket Status to Send SurveyMonkey Survey

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Help Scout Tag to Zendesk Ticket Status to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Help Scout Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

Help Scout Satisfaction Rating to Zendesk Ticket Status to Send SurveyMonkey Survey

Try this free

Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Submit New Zendesk Ticket

Try this free

Help Scout Create Conversation to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Help Scout Create Conversation to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

Showing 9 journey ideas for Survey Monkey, Help Scout and Zendesk

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Survey Monkey integration, Help Scout integration and the Zendesk integration.

Journey Triggers

SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Survey Monkey, Help Scout and Zendesk.