Survey Monkey + Salesforce + Zendesk integration

Use Autopilot to create journeys that use the Survey Monkey, Salesforce and Zendesk integrations.

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Marketing Automation ideas to integrate Survey Monkey, Salesforce and Zendesk.

Salesforce Campaign Trigger to Send SurveyMonkey Survey to Set Salesforce Campaign Member Status

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Submits New Zendesk Ticket to Check Salesforce Field to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Set Salesforce Campaign Member Status to Send SurveyMonkey Survey

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Salesforce Campaign Trigger to Send SurveyMonkey Survey to Assign Salesforce Lead

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Salesforce Campaign Trigger to Create Salesforce Opportunity to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Zendesk Ticket Status to Assign Salesforce Lead

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Set Salesforce Campaign Member Status

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SurveyMonkey Survey Response to Set Salesforce Campaign Member Status to Submit New Zendesk Ticket

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SurveyMonkey Survey Response to Assign Salesforce Lead to Group to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Check Salesforce Campaign Member Status to Send SurveyMonkey Survey

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Salesforce Campaign Trigger to Assign Salesforce Lead to Group to Send SurveyMonkey Survey

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Salesforce Field Changed to Create Salesforce Opportunity to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Assign Salesforce Lead to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Create Salesforce Opportunity to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Add Salesforce Task

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SurveyMonkey Survey Response to Zendesk Ticket Status to Create Salesforce Opportunity

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Submits New Zendesk Ticket to Check Salesforce Campaign Member Status to Send SurveyMonkey Survey

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Salesforce Campaign Trigger to Zendesk Ticket Status to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Assign Salesforce Lead to Group

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SurveyMonkey Survey Response to Submit New Zendesk Ticket to Create Salesforce Opportunity

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Showing 20 journey ideas for Survey Monkey, Salesforce and Zendesk

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Survey Monkey integration, Salesforce integration and the Zendesk integration.

Journey Triggers

SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Survey Monkey, Salesforce and Zendesk.