Survey Monkey + Zendesk + LiveChat integration

Use Autopilot to create journeys that use the Survey Monkey, Zendesk and LiveChat integrations.

Upcoming

Marketing Automation ideas to integrate Survey Monkey, Zendesk and LiveChat.

LiveChat Tag to Zendesk Ticket Status to Send SurveyMonkey Survey

Try this free

LiveChat Tag to Send SurveyMonkey Survey to Submit New Zendesk Ticket

Try this free

SurveyMonkey Survey Response to Zendesk Ticket Status to Send SurveyMonkey Survey

Try this free

Submits New Zendesk Ticket to Send SurveyMonkey Survey to Submit New Zendesk Ticket

Try this free

SurveyMonkey Survey Response to Send SurveyMonkey Survey to Submit New Zendesk Ticket

Try this free

Submits New Zendesk Ticket to Zendesk Ticket Status to Send SurveyMonkey Survey

Try this free

Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

SurveyMonkey Survey Response to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

LiveChat Tag to Submit New Zendesk Ticket to Send SurveyMonkey Survey

Try this free

Showing 9 journey ideas for Survey Monkey, Zendesk and LiveChat

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Survey Monkey integration, Zendesk integration and the LiveChat integration.

Journey Triggers

SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Survey Monkey, Zendesk and LiveChat.