Zendesk + Custom Fields Integration
Use Autopilot to automate and integrate Zendesk and Custom Fields.
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Marketing Automation ideas to integrate Zendesk and Custom Fields
Drift Goal Reached to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Add Salesforce Task
Field Match to Send Slack Message
Field Match to Zendesk Ticket Status to Send Kissmetrics Event
Submits New Zendesk Ticket to Check Field to Send Delighted NPS Survey
Field Match to Submit New Zendesk Ticket to Update Field
Field Match to Is on List or Segment to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket to Assign Salesforce Lead
Field Match to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket
Smart Segment Trigger to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Field to Submit New Zendesk Ticket
Field Match to Zendesk Ticket Status to Remove From List
Field Match to Remove From List
Field Match to Submit New Zendesk Ticket
Field Match to Submit New Zendesk Ticket to Send Sendgrid Transactional Email
Submits New Zendesk Ticket to Check Field to Remove From List
Field Match to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Update Field to Send Slack Message
Field Match to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Showing 20 of 566 Marketing Automation ideas using Autopilot's Zendesk and Custom Fields integration.
About Zendesk
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About Custom Fields
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in Zendesk integration.
Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Update Field
Update a field to a specific value.
