Zendesk + Lead Scoring + Big Commerce integration

Use Autopilot to create journeys that use the Zendesk, Lead Scoring and Big Commerce integrations.

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Marketing Automation ideas to integrate Zendesk, Lead Scoring and Big Commerce.

New BigCommerce Customer to Zendesk Ticket Status to Change Score

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Abandoned BigCommerce Cart to Zendesk Ticket Status to Change Score

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New Big Commerce Order to Zendesk Ticket Status to Change Score

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New Big Commerce Order to Submit New Zendesk Ticket to Change Score

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New BigCommerce Customer to Submit New Zendesk Ticket to Change Score

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Change Score

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Submits New Zendesk Ticket to Change Score to Submit New Zendesk Ticket

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Abandoned BigCommerce Cart to Submit New Zendesk Ticket to Change Score

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Abandoned BigCommerce Cart to Change Score to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Zendesk Ticket Status to Change Score

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New BigCommerce Customer to Change Score to Submit New Zendesk Ticket

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New Big Commerce Order to Change Score to Submit New Zendesk Ticket

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Showing 12 journey ideas for Zendesk, Lead Scoring and Big Commerce

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Lead Scoring integration

Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.

About the Big Commerce integration

BigCommerce enables merchants to sell more and scale faster than any other solution. We empower some of Australia's most successful brands to grow sales while streamlining operations.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Lead Scoring integration and the Big Commerce integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
New Big Commerce Order
Triggers when a contact places a new order in Big Commerce.
New BigCommerce Customer
Triggers a contact into a journey when a new customer is added to Big Commerce.
Abandoned BigCommerce Cart
Add a new contact to a journey when they abandon a Big Commerce cart.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Change Score
Increases or decrease a number field by a specific amount.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Lead Scoring and Big Commerce.