Zendesk + Mailchimp + Salesforce integration
Use Autopilot to create journeys that use the Zendesk, Mailchimp and Salesforce integrations.
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Marketing Automation ideas to integrate Zendesk, Mailchimp and Salesforce.
Subscribed to Mailchimp audience to Zendesk Ticket Status to Set Salesforce Campaign Member Status
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Create Salesforce Opportunity to Subscribe to Mailchimp audience
Salesforce Field Changed to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Unsubscribed from Mailchimp Audience to Assign Salesforce Lead to Submit New Zendesk Ticket
Subscribed to Mailchimp audience to Submit New Zendesk Ticket to Assign Salesforce Lead
Submits New Zendesk Ticket to Zendesk Ticket Status to Subscribe to Mailchimp audience
Submits New Zendesk Ticket to Assign Salesforce Lead to Group to Unsubscribe from Mailchimp Audience
Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket to Assign Salesforce Lead to Group
Submits New Zendesk Ticket to Update Salesforce Field to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Unsubscribe from Mailchimp Audience to Set Salesforce Campaign Member Status
Subscribed to Mailchimp audience to Zendesk Ticket Status to Create Salesforce Opportunity
Submits New Zendesk Ticket to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Check Salesforce Campaign Member Status to Subscribe to Mailchimp audience
Subscribed to Mailchimp audience to Zendesk Ticket Status to Assign Salesforce Lead
Unsubscribed from Mailchimp Audience to Set Salesforce Campaign Member Status to Submit New Zendesk Ticket
Subscribed to Mailchimp audience to Assign Salesforce Lead to Group to Submit New Zendesk Ticket
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Set Salesforce Campaign Member Status
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Salesforce Campaign Trigger to Submit New Zendesk Ticket to Subscribe to Mailchimp audience
Showing 20 journey ideas for Zendesk, Mailchimp and Salesforce
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Mailchimp integration
Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.
About the Salesforce integration
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Mailchimp integration and the Salesforce integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
