Zendesk + Mixpanel + Slack integration
Use Autopilot to create journeys that use the Zendesk, Mixpanel and Slack integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Mixpanel and Slack.
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Mixpanel Event
Mixpanel Event to Zendesk Ticket Status to Send Slack Message
Mixpanel Event to Zendesk Ticket Status to Send Mixpanel Event
Submits New Zendesk Ticket to Send Slack Message to Send Mixpanel Event
Mixpanel Event to Submit New Zendesk Ticket to Send Mixpanel Event
Submits New Zendesk Ticket to Send Mixpanel Event to Send Slack Message
Mixpanel Event to Send Mixpanel Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Mixpanel Event to Submit New Zendesk Ticket
Mixpanel Event to Send Slack Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Mixpanel Event
Mixpanel Event to Submit New Zendesk Ticket to Send Slack Message
Showing 11 journey ideas for Zendesk, Mixpanel and Slack
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Mixpanel integration
Mixpanel is the most advanced analytics platform for mobile & web. Autopilot has graphing and analysis capabilities rivalling Mixpanel, and additionally allows you to segment your customer base and send email, SMS and in-app messaging campaigns to those segmented customers.
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Mixpanel integration and the Slack integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Mixpanel Event
Send a Mixpanel Event.
Send Slack Message
Send a contextual Slack message to a Slack channel.
