Zendesk + Survey Monkey + Segment integration

Use Autopilot to create journeys that use the Zendesk, Survey Monkey and Segment integrations.

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Marketing Automation ideas to integrate Zendesk, Survey Monkey and Segment.

Submits New Zendesk Ticket to Send SurveyMonkey Survey to Send Segment Event

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SurveyMonkey Survey Response to Send Segment Event to Submit New Zendesk Ticket

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SurveyMonkey Survey Response to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Zendesk Ticket Status to Send Segment Event

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SurveyMonkey Survey Response to Zendesk Ticket Status to Send SurveyMonkey Survey

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Submits New Zendesk Ticket to Send Segment Event to Send SurveyMonkey Survey

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Segment Event to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Submits New Zendesk Ticket to Zendesk Ticket Status to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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SurveyMonkey Survey Response to Submit New Zendesk Ticket to Send Segment Event

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Segment Event to Zendesk Ticket Status to Send SurveyMonkey Survey

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send SurveyMonkey Survey

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Segment Event to Send SurveyMonkey Survey to Submit New Zendesk Ticket

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Showing 14 journey ideas for Zendesk, Survey Monkey and Segment

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

About the Segment integration

Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Survey Monkey integration and the Segment integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Segment Event
Add a contact to a journey when they perform a Segment event.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Send Segment Event
Send a contextual Segment Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Survey Monkey and Segment.