Autopilot API + Zendesk + Amplitude integration
Use Autopilot to create journeys that use the Autopilot API, Zendesk and Amplitude integrations.
Upcoming
Marketing Automation ideas to integrate Autopilot API, Zendesk and Amplitude.
API Trigger to Submit New Zendesk Ticket to Send Amplitude Event
API Trigger to Send Amplitude Event to Submit New Zendesk Ticket
API Trigger to Zendesk Ticket Status to Send Amplitude Event
Showing 3 journey ideas for Autopilot API, Zendesk and Amplitude
About the Autopilot API integration
The Autopilot REST API allows you to send contacts from Autopilot to your app, add contacts from your app into Autopilot, trigger Autopilot journeys from your app, keep unsubscribes in sync between Autopilot and your app, enhance contact profiles with custom fields and data from your app and get data from your app into and out of Salesforce using Autopilot's native integration.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Autopilot API integration, Zendesk integration and the Amplitude integration.
Journey Triggers
API Trigger
Add a contact to a journey using a custom API call.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Amplitude Event
Starts a journey based on an Amplitude Event.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
