Delighted + Help Scout + Amplitude integration
Use Autopilot to create journeys that use the Delighted, Help Scout and Amplitude integrations.
Upcoming
Marketing Automation ideas to integrate Delighted, Help Scout and Amplitude.
Help Scout Satisfaction Rating to Send Delighted NPS Survey to Send Amplitude Event
Help Scout Satisfaction Rating to Send Amplitude Event to Send Delighted NPS Survey
Help Scout Satisfaction Rating to Check Delighted NPS Response to Send Amplitude Event
Help Scout Tag to Send Amplitude Event to Send Delighted NPS Survey
Help Scout Tag to Send Delighted NPS Survey to Send Amplitude Event
Help Scout Tag to Check Delighted NPS Response to Send Amplitude Event
Help Scout Create Conversation to Send Amplitude Event to Send Delighted NPS Survey
Help Scout Create Conversation to Check Delighted NPS Response to Send Amplitude Event
Help Scout Create Conversation to Send Delighted NPS Survey to Send Amplitude Event
Showing 9 journey ideas for Delighted, Help Scout and Amplitude
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Amplitude integration
Amplitude provides product analytics to help companies understand user behavior. Autopilot does all this, but better - dashboards, graphs, customer segmentation. Most important, Autopilot shines as an alternative to Amplitude because you can take ACTION on your analysis: sending email campaigns, SMS, sending the right messages to customers at the right time.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Help Scout integration and the Amplitude integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Amplitude Event
Starts a journey based on an Amplitude Event.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Amplitude Event
Send an Amplitude Event based on the outcome of a journey.
