Delighted + Help Scout + Page Visit Tracking integration
Use Autopilot to create journeys that use the Delighted, Help Scout and Page Visit Tracking integrations.
Upcoming
Marketing Automation ideas to integrate Delighted, Help Scout and Page Visit Tracking.
Help Scout Tag to Has Visited Page to Send Delighted NPS Survey
Help Scout Create Conversation to Has Visited Page to Send Delighted NPS Survey
Help Scout Satisfaction Rating to Has Visited Page to Send Delighted NPS Survey
Showing 3 journey ideas for Delighted, Help Scout and Page Visit Tracking
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Page Visit Tracking integration
Track what leads and customers do on your website, landing pages, store, blog, knowledge base or app. Then trigger journeys using these activities.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Delighted integration, Help Scout integration and the Page Visit Tracking integration.
Journey Triggers
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Page Visited
Add a contact to a journey when they visit a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Has Visited Page
Check if a contact has visited a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
