Help Scout + Mixpanel + LiveChat integration
Use Autopilot to create journeys that use the Help Scout, Mixpanel and LiveChat integrations.
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Marketing Automation ideas to integrate Help Scout, Mixpanel and LiveChat.
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About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Mixpanel integration
Mixpanel is the most advanced analytics platform for mobile & web. Autopilot has graphing and analysis capabilities rivalling Mixpanel, and additionally allows you to segment your customer base and send email, SMS and in-app messaging campaigns to those segmented customers.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Help Scout integration, Mixpanel integration and the LiveChat integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Journey Actions
Send Mixpanel Event
Send a Mixpanel Event.
