Help Scout + Mixpanel + Smart Segments integration
Use Autopilot to create journeys that use the Help Scout, Mixpanel and Smart Segments integrations.
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Marketing Automation ideas to integrate Help Scout, Mixpanel and Smart Segments.
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About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Mixpanel integration
Mixpanel is the most advanced analytics platform for mobile & web. Autopilot has graphing and analysis capabilities rivalling Mixpanel, and additionally allows you to segment your customer base and send email, SMS and in-app messaging campaigns to those segmented customers.
About the Smart Segments integration
Targeting the right people with the right message has never been this easy. Easily segment and engage your leads and customers based on any combination of field values, behaviors, list memberships and much more. Add them to journeys automatically when they meet your criteria.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Help Scout integration, Mixpanel integration and the Smart Segments integration.
Journey Triggers
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.
Smart Segment Trigger
Add contacts on a smart segment to a journey.
Journey Actions
Send Mixpanel Event
Send a Mixpanel Event.
