Lead Scoring + Drift + Zendesk integration
Use Autopilot to create journeys that use the Lead Scoring, Drift and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Lead Scoring, Drift and Zendesk.
Drift Goal Reached to Zendesk Ticket Status to Change Score
Drift Goal Reached to Change Score to Submit New Zendesk Ticket
Drift Goal Reached to Submit New Zendesk Ticket to Change Score
New Drift Contact to Zendesk Ticket Status to Change Score
New Drift Contact to Change Score to Submit New Zendesk Ticket
New Drift Contact to Submit New Zendesk Ticket to Change Score
Showing 6 journey ideas for Lead Scoring, Drift and Zendesk
About the Lead Scoring integration
Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.
About the Drift integration
Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Lead Scoring integration, Drift integration and the Zendesk integration.
Journey Triggers
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Change Score
Increases or decrease a number field by a specific amount.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
