Lead Scoring + LiveChat + Delighted integration
Use Autopilot to create journeys that use the Lead Scoring, LiveChat and Delighted integrations.
Marketing Automation ideas to integrate Lead Scoring, LiveChat and Delighted.
LiveChat Tag to Change Score to Send Delighted NPS Survey
LiveChat Tag to Send Delighted NPS Survey to Change Score
LiveChat Tag to Check Delighted NPS Response to Change Score
LiveChat Tag to Change Score to Send Delighted NPS Survey
LiveChat Tag to Check Delighted NPS Response to Change Score
LiveChat Tag to Send Delighted NPS Survey to Change Score
Showing 6 journey ideas for Lead Scoring, LiveChat and Delighted
About the Lead Scoring integration
Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Lead Scoring integration, LiveChat integration and the Delighted integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Change Score
Increases or decrease a number field by a specific amount.
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
