LiveChat + Delighted + Custom Fields integration
Use Autopilot to create journeys that use the LiveChat, Delighted and Custom Fields integrations.
Marketing Automation ideas to integrate LiveChat, Delighted and Custom Fields.
LiveChat Tag to Send Delighted NPS Survey to Update Field
LiveChat Tag to Check Delighted NPS Response to Update Field
LiveChat Tag to Update Field to Send Delighted NPS Survey
LiveChat Tag to Check Field to Send Delighted NPS Survey
LiveChat Tag to Check Delighted NPS Response to Update Field
LiveChat Tag to Send Delighted NPS Survey to Update Field
LiveChat Tag to Check Field to Send Delighted NPS Survey
LiveChat Tag to Update Field to Send Delighted NPS Survey
Showing 8 journey ideas for LiveChat, Delighted and Custom Fields
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the LiveChat integration, Delighted integration and the Custom Fields integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Update Field
Update a field to a specific value.
