LiveChat + Delighted + Segment integration
Use Autopilot to create journeys that use the LiveChat, Delighted and Segment integrations.
Marketing Automation ideas to integrate LiveChat, Delighted and Segment.
LiveChat Tag to Send Delighted NPS Survey to Send Segment Event
LiveChat Tag to Check Delighted NPS Response to Send Segment Event
LiveChat Tag to Send Segment Event to Send Delighted NPS Survey
LiveChat Tag to Send Delighted NPS Survey to Send Segment Event
LiveChat Tag to Send Segment Event to Send Delighted NPS Survey
LiveChat Tag to Check Delighted NPS Response to Send Segment Event
Showing 6 journey ideas for LiveChat, Delighted and Segment
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Delighted integration
With Delighted send NPS surveys and automate follow up to promoters and detractors. Delighted is the easiest and most beautiful way to measure customer happiness. Are your customers delighted? The fastest and easiest way to gather actionable feedback from your customers. Delighted uses the Net Promoter System® to gather real feedback from your customers – in minutes not weeks. No technical knowledge required.
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the LiveChat integration, Delighted integration and the Segment integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Delighted NPS Response
Trigger a journey based on an NPS Response grouped by Promoter, Passive or Detractor.
Segment Event
Add a contact to a journey when they perform a Segment event.
Conditions
Check Delighted NPS Response
Check the previous NPS response of the contact in the journey.
Journey Actions
Send Delighted NPS Survey
Send an NPS survey via Delighted to the contact in the journey.
Send Segment Event
Send a contextual Segment Event.
