Mailchimp + Zendesk + Help Scout integration

Use Autopilot to create journeys that use the Mailchimp, Zendesk and Help Scout integrations.

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Marketing Automation ideas to integrate Mailchimp, Zendesk and Help Scout.

Help Scout Create Conversation to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Help Scout Create Conversation to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Subscribed to Mailchimp audience to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Submits New Zendesk Ticket to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Unsubscribed from Mailchimp Audience to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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Subscribed to Mailchimp audience to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Help Scout Tag to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Subscribed to Mailchimp audience to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Help Scout Satisfaction Rating to Zendesk Ticket Status to Subscribe to Mailchimp audience

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Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Help Scout Create Conversation to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Subscribed to Mailchimp audience to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Help Scout Tag to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Submits New Zendesk Ticket to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Unsubscribed from Mailchimp Audience to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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Help Scout Create Conversation to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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Submits New Zendesk Ticket to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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Showing 20 journey ideas for Mailchimp, Zendesk and Help Scout

About the Mailchimp integration

Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Mailchimp integration, Zendesk integration and the Help Scout integration.

Journey Triggers

Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Mailchimp, Zendesk and Help Scout.