Mailchimp + Zendesk + Salesforce integration
Use Autopilot to create journeys that use the Mailchimp, Zendesk and Salesforce integrations.
Upcoming
Marketing Automation ideas to integrate Mailchimp, Zendesk and Salesforce.
Unsubscribed from Mailchimp Audience to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Salesforce Campaign Member Status to Unsubscribe from Mailchimp Audience
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Subscribe to Mailchimp audience
Submits New Zendesk Ticket to Unsubscribe from Mailchimp Audience to Update Salesforce Field
Subscribed to Mailchimp audience to Zendesk Ticket Status to Subscribe to Mailchimp audience
Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket to Add Salesforce Task
Subscribed to Mailchimp audience to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Salesforce Campaign Trigger to Subscribe to Mailchimp audience to Submit New Zendesk Ticket
Salesforce Campaign Trigger to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Update Salesforce Field
Submits New Zendesk Ticket to Set Salesforce Campaign Member Status to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Assign Salesforce Lead to Unsubscribe from Mailchimp Audience
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Assign Salesforce Lead
Submits New Zendesk Ticket to Subscribe to Mailchimp audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Subscribe to Mailchimp audience to Create Salesforce Opportunity
Subscribed to Mailchimp audience to Assign Salesforce Lead to Submit New Zendesk Ticket
Unsubscribed from Mailchimp Audience to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Submits New Zendesk Ticket to Update Salesforce Field to Subscribe to Mailchimp audience
Submits New Zendesk Ticket to Add Salesforce Task to Subscribe to Mailchimp audience
Unsubscribed from Mailchimp Audience to Zendesk Ticket Status to Assign Salesforce Lead to Group
Showing 20 journey ideas for Mailchimp, Zendesk and Salesforce
About the Mailchimp integration
Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Salesforce integration
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Mailchimp integration, Zendesk integration and the Salesforce integration.
Journey Triggers
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Journey Actions
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
