Salesforce + Zendesk + Google Ads integration

Use Autopilot to create journeys that use the Salesforce, Zendesk and Google Ads integrations.

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Marketing Automation ideas to integrate Salesforce, Zendesk and Google Ads.

Submits New Zendesk Ticket to Zendesk Ticket Status to Assign Salesforce Lead to Group

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Salesforce Field Changed to Remove from Google Ads Audience to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add to Google Ads Audience to Update Salesforce Field

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Salesforce Campaign Trigger to Update Salesforce Field to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Remove from Google Ads Audience to Update Salesforce Field

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Submits New Zendesk Ticket to Update Salesforce Field to Add to Google Ads Audience

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Salesforce Field Changed to Submit New Zendesk Ticket to Remove from Google Ads Audience

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Submits New Zendesk Ticket to Check Salesforce Field to Add to Google Ads Audience

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Submits New Zendesk Ticket to Add to Google Ads Audience to Create Salesforce Opportunity

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Salesforce Campaign Trigger to Zendesk Ticket Status to Create Salesforce Opportunity

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Salesforce Field Changed to Submit New Zendesk Ticket to Set Salesforce Campaign Member Status

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Salesforce Field Changed to Submit New Zendesk Ticket to Create Salesforce Opportunity

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Submits New Zendesk Ticket to Submit New Zendesk Ticket to Assign Salesforce Lead to Group

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Salesforce Field Changed to Zendesk Ticket Status to Add Salesforce Task

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Submits New Zendesk Ticket to Assign Salesforce Lead to Add to Google Ads Audience

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Submits New Zendesk Ticket to Zendesk Ticket Status to Create Salesforce Opportunity

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Salesforce Field Changed to Assign Salesforce Lead to Group to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Create Salesforce Opportunity to Submit New Zendesk Ticket

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Salesforce Campaign Trigger to Add Salesforce Task to Submit New Zendesk Ticket

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Salesforce Campaign Trigger to Submit New Zendesk Ticket to Create Salesforce Opportunity

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Showing 20 journey ideas for Salesforce, Zendesk and Google Ads

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Google Ads integration

Personalize your Google Ads right across the customer journey with Autopilot’s Google Ads Customer Match audiences integration. Easily add and remove contacts from Ads audiences directly from Autopilot’s drag-and-drop canvas. Use it to encourage one-time buyers to become repeat purchasers, nurture newsletter subscribers who aren’t customers yet, and create “similar audiences” to generate new qualified leads.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Zendesk integration and the Google Ads integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to Google Ads Audience
Add a contact to a Google Ads Customer Match audience list.
Remove from Google Ads Audience
Remove a contact from a Google Ads Customer Match audience list.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Zendesk and Google Ads.