Survey Monkey + Twilio + Help Scout integration

Use Autopilot to create journeys that use the Survey Monkey, Twilio and Help Scout integrations.

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Marketing Automation ideas to integrate Survey Monkey, Twilio and Help Scout.

Help Scout Create Conversation to Send SurveyMonkey Survey to Send Twilio SMS

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Twilio SMS Received to Send SurveyMonkey Survey to Send Twilio SMS

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Help Scout Tag to Send SurveyMonkey Survey to Send Twilio SMS

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Help Scout Create Conversation to Send Twilio SMS to Send SurveyMonkey Survey

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Help Scout Tag to Send Twilio SMS to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send SurveyMonkey Survey to Send Twilio SMS

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Help Scout Satisfaction Rating to Send Twilio SMS to Send SurveyMonkey Survey

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SurveyMonkey Survey Response to Send Twilio SMS to Send SurveyMonkey Survey

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Twilio SMS Received to Send Twilio SMS to Send SurveyMonkey Survey

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Help Scout Satisfaction Rating to Send SurveyMonkey Survey to Send Twilio SMS

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Showing 10 journey ideas for Survey Monkey, Twilio and Help Scout

About the Survey Monkey integration

SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.

About the Twilio integration

Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Survey Monkey integration, Twilio integration and the Help Scout integration.

Journey Triggers

SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.

Journey Actions

Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Survey Monkey, Twilio and Help Scout.