Survey Monkey + Twilio + Zendesk integration
Use Autopilot to create journeys that use the Survey Monkey, Twilio and Zendesk integrations.
Upcoming
Marketing Automation ideas to integrate Survey Monkey, Twilio and Zendesk.
Submits New Zendesk Ticket to Send Twilio SMS to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Send Twilio SMS to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Zendesk Ticket Status to Send Twilio SMS
Twilio SMS Received to Zendesk Ticket Status to Send SurveyMonkey Survey
Submits New Zendesk Ticket to Send SurveyMonkey Survey to Send Twilio SMS
SurveyMonkey Survey Response to Send Twilio SMS to Submit New Zendesk Ticket
Twilio SMS Received to Submit New Zendesk Ticket to Send SurveyMonkey Survey
Twilio SMS Received to Send Twilio SMS to Send SurveyMonkey Survey
SurveyMonkey Survey Response to Submit New Zendesk Ticket to Send Twilio SMS
Twilio SMS Received to Send SurveyMonkey Survey to Submit New Zendesk Ticket
Twilio SMS Received to Send SurveyMonkey Survey to Send Twilio SMS
SurveyMonkey Survey Response to Send SurveyMonkey Survey to Send Twilio SMS
Showing 12 journey ideas for Survey Monkey, Twilio and Zendesk
About the Survey Monkey integration
SurveyMonkey is the world's leading online survey platform, but it is complicated and expensive. Autopilot has the ability to create "Capture forms" which can act as surveys. You can then send those responses to yourself via Slack, SMS, and analyse the responses in ledger form, reports, and advanced graphs. Autopilot also allows you to have automated survey follow ups and segment your customers into audiences based on their survey response.
About the Twilio integration
Create a multi-channel customer journey with personalized SMS messages. Use Autopilot's powerful conversational SMS features to capture replies, automate responses based on those replies (e.g. "yes" or "no") and trigger journeys based on incoming SMS messages (e.g. "subscribe"). There is simply no better way to automate SMS.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Survey Monkey integration, Twilio integration and the Zendesk integration.
Journey Triggers
SurveyMonkey Survey Response
Triggers a contact into a journey when they respond to a SurveyMonkey survey.
Twilio SMS Received
Add a contact to a journey when they SMS a keyword (e.g. "subscribe") to a number or messaging service.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send SurveyMonkey Survey
Send a SurveyMonkey survey to the contact in the journey.
Send Twilio SMS
Send a contact a personalized SMS. Capture replies and send follow-up messages based on their contents.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
