Facebook + Zendesk + Heap integration
Use Autopilot to create journeys that use the Facebook, Zendesk and Heap integrations.
Upcoming
Marketing Automation ideas to integrate Facebook, Zendesk and Heap.
Facebook Lead Ad Submitted to Zendesk Ticket Status to Remove From Facebook Custom Audience
Facebook Lead Ad Submitted to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Heap Event to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Heap Event to Zendesk Ticket Status to Remove From Facebook Custom Audience
Heap Event to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Heap Event to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Add to Facebook Custom Audience
Heap Event to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Heap Event to Zendesk Ticket Status to Add to Facebook Custom Audience
Heap Event to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Showing 20 journey ideas for Facebook, Zendesk and Heap
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Zendesk integration and the Heap integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Heap Event
Add a contact to a journey when they perform a Heap event.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
