Facebook + Zendesk + Intercom integration
Use Autopilot to create journeys that use the Facebook, Zendesk and Intercom integrations.
Upcoming
Marketing Automation ideas to integrate Facebook, Zendesk and Intercom.
New Intercom Lead to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
New Intercom User to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Intercom Tag to Submit New Zendesk Ticket to Add to Facebook Custom Audience
New Intercom Lead to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
New Intercom Lead to Zendesk Ticket Status to Remove From Facebook Custom Audience
Facebook Lead Ad Submitted to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
New Intercom Lead to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Add Intercom Tag to Submit New Zendesk Ticket to Add to Facebook Custom Audience
New Intercom User to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Facebook Lead Ad Submitted to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Add Intercom Tag to Zendesk Ticket Status to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Zendesk Ticket Status to Add to Facebook Custom Audience
Add Intercom Tag to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Intercom Tag to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
Intercom Tag to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Zendesk Ticket Status to Remove From Facebook Custom Audience
Intercom Tag to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
New Intercom User to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Showing 20 journey ideas for Facebook, Zendesk and Intercom
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Intercom integration
Combine the power of Intercom and Autopilot and create a seamless experience for your leads and users. You can add new Intercom leads and users to Autopilot automatically, trigger Autopilot journeys when someone is tagged in Intercom, add Autopilot contacts to Intercom, and tag leads or users in Intercom based on what occurs in an Autopilot journey, so you can take a follow-up action in Intercom.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Zendesk integration and the Intercom integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Add Intercom Tag
Tag an Intercom lead or user.
New Intercom User
Add any new Intercom user to a journey.
New Intercom Lead
Add any new Intercom lead to a journey.
Intercom Tag
Add an Intercom lead or user to a journey when they are tagged in Intercom.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
