Facebook + Zendesk + Segment integration
Use Autopilot to create journeys that use the Facebook, Zendesk and Segment integrations.
Upcoming
Marketing Automation ideas to integrate Facebook, Zendesk and Segment.
Segment Event to Zendesk Ticket Status to Remove From Facebook Custom Audience
Segment Event to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Send Segment Event
Facebook Lead Ad Submitted to Send Segment Event to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Remove From Facebook Custom Audience to Send Segment Event
Facebook Lead Ad Submitted to Zendesk Ticket Status to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Zendesk Ticket Status to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Send Segment Event
Segment Event to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Segment Event to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
Facebook Lead Ad Submitted to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Add to Facebook Custom Audience to Send Segment Event
Submits New Zendesk Ticket to Send Segment Event to Remove From Facebook Custom Audience
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Facebook Lead Ad Submitted to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Send Segment Event to Add to Facebook Custom Audience
Submits New Zendesk Ticket to Add to Facebook Custom Audience to Submit New Zendesk Ticket
Segment Event to Zendesk Ticket Status to Add to Facebook Custom Audience
Facebook Lead Ad Submitted to Zendesk Ticket Status to Remove From Facebook Custom Audience
Showing 20 journey ideas for Facebook, Zendesk and Segment
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Facebook integration, Zendesk integration and the Segment integration.
Journey Triggers
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Segment Event
Add a contact to a journey when they perform a Segment event.
Conditions
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Segment Event
Send a contextual Segment Event.
