Heap + Zendesk + AB Split Testing integration
Use Autopilot to create journeys that use the Heap, Zendesk and AB Split Testing integrations.
Upcoming
Marketing Automation ideas to integrate Heap, Zendesk and AB Split Testing.
Heap Event to Submit New Zendesk Ticket to AB Split
Heap Event to AB Split to Submit New Zendesk Ticket
Heap Event to Zendesk Ticket Status to AB Split
Showing 3 journey ideas for Heap, Zendesk and AB Split Testing
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the AB Split Testing integration
AB Split Testing is vital to optimizing your marketing. Running regular experiments helps you to maximize the impact of your marketing spend. For example, you might setup an AB Split Test to see which email subject line leads to the best open or click rate. Or you might setup a test to see which Facebook Ad leads to the most conversions. Ongoing success in marketing comes down to making AB Split Testing part of every customer journey. Autopilot makes that easy.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Heap integration, Zendesk integration and the AB Split Testing integration.
Journey Triggers
Heap Event
Add a contact to a journey when they perform a Heap event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
AB Split
Randomly split contacts into two groups.
