Heap + Zendesk + Page Visit Tracking integration
Use Autopilot to create journeys that use the Heap, Zendesk and Page Visit Tracking integrations.
Upcoming
Marketing Automation ideas to integrate Heap, Zendesk and Page Visit Tracking.
Heap Event to Has Visited Page to Submit New Zendesk Ticket
Showing 1 journey ideas for Heap, Zendesk and Page Visit Tracking
About the Heap integration
Heap allows you to aggregate, organize, and visualize all of your business data in one place. By streaming your Autopilot data to Heap you’ll instantly gain the visibility you need to make data-driven decisions across the entire customer journey. You can also easily add people to journeys in Autopilot when they perform an event that you’re tracking in Heap.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Page Visit Tracking integration
Track what leads and customers do on your website, landing pages, store, blog, knowledge base or app. Then trigger journeys using these activities.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Heap integration, Zendesk integration and the Page Visit Tracking integration.
Journey Triggers
Heap Event
Add a contact to a journey when they perform a Heap event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Page Visited
Add a contact to a journey when they visit a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Visited Page
Check if a contact has visited a specific page, or a page that meets some other criteria (e.g. contains a particular word).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
