Segment + Zendesk + LiveChat integration
Use Autopilot to create journeys that use the Segment, Zendesk and LiveChat integrations.
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Marketing Automation ideas to integrate Segment, Zendesk and LiveChat.
Submits New Zendesk Ticket to Send Segment Event to Submit New Zendesk Ticket
LiveChat Tag to Zendesk Ticket Status to Send Segment Event
LiveChat Tag to Send Segment Event to Submit New Zendesk Ticket
LiveChat Tag to Submit New Zendesk Ticket to Send Segment Event
Segment Event to Send Segment Event to Submit New Zendesk Ticket
Segment Event to Submit New Zendesk Ticket to Send Segment Event
Segment Event to Zendesk Ticket Status to Send Segment Event
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Segment Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Segment Event
Showing 9 journey ideas for Segment, Zendesk and LiveChat
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Zendesk integration and the LiveChat integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
