Segment + Zendesk + Slack integration
Use Autopilot to create journeys that use the Segment, Zendesk and Slack integrations.
Upcoming
Marketing Automation ideas to integrate Segment, Zendesk and Slack.
Submits New Zendesk Ticket to Send Segment Event to Submit New Zendesk Ticket
Segment Event to Zendesk Ticket Status to Send Segment Event
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Send Segment Event
Submits New Zendesk Ticket to Send Segment Event to Send Slack Message
Segment Event to Submit New Zendesk Ticket to Send Segment Event
Submits New Zendesk Ticket to Send Slack Message to Send Segment Event
Submits New Zendesk Ticket to Zendesk Ticket Status to Send Segment Event
Segment Event to Submit New Zendesk Ticket to Send Slack Message
Segment Event to Zendesk Ticket Status to Send Slack Message
Segment Event to Send Slack Message to Submit New Zendesk Ticket
Segment Event to Send Segment Event to Submit New Zendesk Ticket
Showing 11 journey ideas for Segment, Zendesk and Slack
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Slack integration
Follow up on hot leads or key activities fast and build team alignment by using Slack notifications on your Autopilot playbooks. Any time an important activity happens such as a form submission, or a customer with a certain attribute: you can send a notificaiton on Slack with any information you like.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Segment integration, Zendesk integration and the Slack integration.
Journey Triggers
Segment Event
Add a contact to a journey when they perform a Segment event.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Send Segment Event
Send a contextual Segment Event.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Send Slack Message
Send a contextual Slack message to a Slack channel.
