Zendesk + Headsup + Custom Fields integration
Use Autopilot to create journeys that use the Zendesk, Headsup and Custom Fields integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Headsup and Custom Fields.
Field Match to Show Headsup Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Update Field to Show Headsup Message
Field Match to Submit New Zendesk Ticket to Show Headsup Message
Submits New Zendesk Ticket to Show Headsup Message to Update Field
Submits New Zendesk Ticket to Show Headsup Message to Submit New Zendesk Ticket
Field Match to Zendesk Ticket Status to Show Headsup Message
Field Match to Check Headsup Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Show Headsup Message
Submits New Zendesk Ticket to Check Headsup Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Show Headsup Message
Submits New Zendesk Ticket to Check Field to Show Headsup Message
Submits New Zendesk Ticket to Check Headsup Status to Update Field
Showing 12 journey ideas for Zendesk, Headsup and Custom Fields
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Headsup integration
Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.
About the Custom Fields integration
Capture the data about your leads and customers that’s important to you. Use it to trigger journeys and personalize messages.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Headsup integration and the Custom Fields integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Field Match
Add a contact to a journey when a particular field's value meets your criteria (e.g. contains a particular word).
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Check Field
Check if a field is a specific value, or meets some other criteria (e.g. contains a particular word).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
Update Field
Update a field to a specific value.
