Zendesk + Headsup + LiveChat integration
Use Autopilot to create journeys that use the Zendesk, Headsup and LiveChat integrations.
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Marketing Automation ideas to integrate Zendesk, Headsup and LiveChat.
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Show Headsup Message
LiveChat Tag to Submit New Zendesk Ticket to Show Headsup Message
LiveChat Tag to Check Headsup Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Check Headsup Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Show Headsup Message
LiveChat Tag to Show Headsup Message to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Show Headsup Message to Submit New Zendesk Ticket
LiveChat Tag to Zendesk Ticket Status to Show Headsup Message
Showing 8 journey ideas for Zendesk, Headsup and LiveChat
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Headsup integration
Display personalized, timely messages to people that visit your website, landing pages, store, blog, knowledge base or app. Acquire new subscribers, capture replies, and create beautiful call to actions to nudge people in the right direction.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Headsup integration and the LiveChat integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Check Headsup Status
Check whether a contact has interacted with a Headsup message in a specific way (e.g. opened or responded).
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Show Headsup Message
Show a contact a personalized message on a website, landing page, blog or inside an app.
