Zendesk + Help Scout + Mailchimp integration
Use Autopilot to create journeys that use the Zendesk, Help Scout and Mailchimp integrations.
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Marketing Automation ideas to integrate Zendesk, Help Scout and Mailchimp.
Help Scout Tag to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Help Scout Create Conversation to Subscribe to Mailchimp audience to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Help Scout Tag to Zendesk Ticket Status to Subscribe to Mailchimp audience
Help Scout Tag to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Help Scout Create Conversation to Zendesk Ticket Status to Subscribe to Mailchimp audience
Help Scout Satisfaction Rating to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Help Scout Satisfaction Rating to Zendesk Ticket Status to Subscribe to Mailchimp audience
Help Scout Tag to Subscribe to Mailchimp audience to Submit New Zendesk Ticket
Help Scout Create Conversation to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience
Help Scout Create Conversation to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Help Scout Create Conversation to Submit New Zendesk Ticket to Subscribe to Mailchimp audience
Help Scout Satisfaction Rating to Submit New Zendesk Ticket to Subscribe to Mailchimp audience
Help Scout Tag to Submit New Zendesk Ticket to Subscribe to Mailchimp audience
Help Scout Create Conversation to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience
Help Scout Tag to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket
Help Scout Satisfaction Rating to Subscribe to Mailchimp audience to Submit New Zendesk Ticket
Showing 18 journey ideas for Zendesk, Help Scout and Mailchimp
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Mailchimp integration
Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Help Scout integration and the Mailchimp integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.
