Lead Scoring + Lists + Zendesk integration

Use Autopilot to create journeys that use the Lead Scoring, Lists and Zendesk integrations.

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Marketing Automation ideas to integrate Lead Scoring, Lists and Zendesk.

Submits New Zendesk Ticket to Check Lead Status to Change Score

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List Trigger to Remove From List to Change Score

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Removed From List to Zendesk Ticket Status to Change Score

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List Trigger to Is on List or Segment to Change Score

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Submits New Zendesk Ticket to Is on List or Segment to Change Score

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List Trigger to Change Score to Add to List

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Removed From List to Is on List or Segment to Change Score

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Removed From List to Change Score to Submit New Zendesk Ticket

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Removed From List to Change Score to Add to List

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List Trigger to Zendesk Ticket Status to Change Score

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Removed From List to Submit New Zendesk Ticket to Change Score

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Removed From List to Check Lead Status to Change Score

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Submits New Zendesk Ticket to Change Score to Remove From List

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Removed From List to Change Score to Remove From List

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Removed From List to Add to List to Change Score

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List Trigger to Add to List to Change Score

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List Trigger to Change Score to Remove From List

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List Trigger to Change Score to Submit New Zendesk Ticket

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Removed From List to Remove From List to Change Score

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Submits New Zendesk Ticket to Change Score to Add to List

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Showing 20 journey ideas for Lead Scoring, Lists and Zendesk

About the Lead Scoring integration

Autopilot makes it easier than ever to score your leads. It's all visual and easy to setup, so everyone on your team can get involved. On top of this, you can use the Change Score action to increase or decrease any number field. This means you can go beyond lead scoring and score other things that matter to your team such as product usage, email interactions (e.g. number of opens) and more.

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Lead Scoring integration, Lists integration and the Zendesk integration.

Journey Triggers

List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.

Conditions

Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Change Score
Increases or decrease a number field by a specific amount.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Lead Scoring, Lists and Zendesk.