LiveChat + Zendesk + Facebook integration
Use Autopilot to create journeys that use the LiveChat, Zendesk and Facebook integrations.
Upcoming
Marketing Automation ideas to integrate LiveChat, Zendesk and Facebook.
LiveChat Tag to Zendesk Ticket Status to Remove From Facebook Custom Audience
LiveChat Tag to Zendesk Ticket Status to Add to Facebook Custom Audience
LiveChat Tag to Add to Facebook Custom Audience to Submit New Zendesk Ticket
LiveChat Tag to Has Submitted Facebook Lead Ad to Submit New Zendesk Ticket
LiveChat Tag to Remove From Facebook Custom Audience to Submit New Zendesk Ticket
LiveChat Tag to Submit New Zendesk Ticket to Remove From Facebook Custom Audience
LiveChat Tag to Submit New Zendesk Ticket to Add to Facebook Custom Audience
Showing 7 journey ideas for LiveChat, Zendesk and Facebook
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Facebook integration
Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the LiveChat integration, Zendesk integration and the Facebook integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.
