LiveChat + Zendesk + Mailchimp integration

Use Autopilot to create journeys that use the LiveChat, Zendesk and Mailchimp integrations.

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Marketing Automation ideas to integrate LiveChat, Zendesk and Mailchimp.

LiveChat Tag to Zendesk Ticket Status to Unsubscribe from Mailchimp Audience

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LiveChat Tag to Submit New Zendesk Ticket to Subscribe to Mailchimp audience

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LiveChat Tag to Subscribe to Mailchimp audience to Submit New Zendesk Ticket

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LiveChat Tag to Zendesk Ticket Status to Subscribe to Mailchimp audience

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LiveChat Tag to Unsubscribe from Mailchimp Audience to Submit New Zendesk Ticket

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LiveChat Tag to Submit New Zendesk Ticket to Unsubscribe from Mailchimp Audience

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Showing 6 journey ideas for LiveChat, Zendesk and Mailchimp

About the LiveChat integration

Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Mailchimp integration

Autopilot's native Mailchimp integration makes it easy to keep your Mailchimp audiences and Autopilot lists in sync, nurture new Mailchimp subscribers in Autopilot, notify your team on Slack when you receive new Mailchimp subscribers, and add new subscribers as leads in your CRM, such as Salesforce or Pipedrive.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the LiveChat integration, Zendesk integration and the Mailchimp integration.

Journey Triggers

LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
Unsubscribed from Mailchimp Audience
Adds a contact to a journey when they are unsubscribed from a Mailchimp audience.
Subscribed to Mailchimp audience
Adds a contact to a journey when they are subscribed to a Mailchimp audience.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Subscribe to Mailchimp audience
Subscribes a contact to a Mailchimp audience.
Unsubscribe from Mailchimp Audience
Unsubscribes a contact from a Mailchimp audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like LiveChat, Zendesk and Mailchimp.