LiveChat + Zendesk + Lists integration
Use Autopilot to create journeys that use the LiveChat, Zendesk and Lists integrations.
Upcoming
Marketing Automation ideas to integrate LiveChat, Zendesk and Lists.
LiveChat Tag to Add to List to Submit New Zendesk Ticket
LiveChat Tag to Submit New Zendesk Ticket to Remove From List
LiveChat Tag to Is on List or Segment to Submit New Zendesk Ticket
LiveChat Tag to Check Lead Status to Submit New Zendesk Ticket
LiveChat Tag to Remove From List to Submit New Zendesk Ticket
LiveChat Tag to Zendesk Ticket Status to Remove From List
LiveChat Tag to Submit New Zendesk Ticket to Add to List
LiveChat Tag to Zendesk Ticket Status to Add to List
Showing 8 journey ideas for LiveChat, Zendesk and Lists
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the LiveChat integration, Zendesk integration and the Lists integration.
Journey Triggers
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
