Zendesk + Lists + Drift integration
Use Autopilot to create journeys that use the Zendesk, Lists and Drift integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Lists and Drift.
New Drift Contact to Zendesk Ticket Status to Remove From List
New Drift Contact to Submit New Zendesk Ticket to Remove From List
Submits New Zendesk Ticket to Submit New Zendesk Ticket to Remove From List
New Drift Contact to Add to List to Submit New Zendesk Ticket
List Trigger to Is on List or Segment to Submit New Zendesk Ticket
Drift Goal Reached to Zendesk Ticket Status to Add to List
List Trigger to Check Lead Status to Submit New Zendesk Ticket
Removed From List to Check Lead Status to Submit New Zendesk Ticket
New Drift Contact to Is on List or Segment to Submit New Zendesk Ticket
Drift Goal Reached to Submit New Zendesk Ticket to Add to List
Submits New Zendesk Ticket to Zendesk Ticket Status to Add to List
List Trigger to Zendesk Ticket Status to Remove From List
Removed From List to Remove From List to Submit New Zendesk Ticket
List Trigger to Remove From List to Submit New Zendesk Ticket
New Drift Contact to Check Lead Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Remove From List to Submit New Zendesk Ticket
Drift Goal Reached to Check Lead Status to Submit New Zendesk Ticket
List Trigger to Add to List to Submit New Zendesk Ticket
Drift Goal Reached to Submit New Zendesk Ticket to Remove From List
Drift Goal Reached to Remove From List to Submit New Zendesk Ticket
Showing 20 journey ideas for Zendesk, Lists and Drift
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
About the Drift integration
Combine the power of Drift and Autopilot to create a seamless and engaging experience for your leads and customers. Add new Drift contacts to Autopilot automatically, and trigger Autopilot journeys when someone reaches a goal in Drift. Converting Drift leads has never been this easy.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Lists integration and the Drift integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
New Drift Contact
Add any new Drift contact to a journey.
Drift Goal Reached
Add a contact to a journey when they reach a goal in Drift.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
