Zendesk + Lists + LiveChat integration
Use Autopilot to create journeys that use the Zendesk, Lists and LiveChat integrations.
Upcoming
Marketing Automation ideas to integrate Zendesk, Lists and LiveChat.
List Trigger to Check Lead Status to Submit New Zendesk Ticket
LiveChat Tag to Is on List or Segment to Submit New Zendesk Ticket
Removed From List to Zendesk Ticket Status to Remove From List
LiveChat Tag to Add to List to Submit New Zendesk Ticket
List Trigger to Add to List to Submit New Zendesk Ticket
List Trigger to Zendesk Ticket Status to Remove From List
LiveChat Tag to Zendesk Ticket Status to Add to List
List Trigger to Submit New Zendesk Ticket to Add to List
Removed From List to Submit New Zendesk Ticket to Add to List
Removed From List to Check Lead Status to Submit New Zendesk Ticket
Removed From List to Remove From List to Submit New Zendesk Ticket
LiveChat Tag to Submit New Zendesk Ticket to Remove From List
List Trigger to Zendesk Ticket Status to Add to List
Submits New Zendesk Ticket to Remove From List to Submit New Zendesk Ticket
LiveChat Tag to Remove From List to Submit New Zendesk Ticket
LiveChat Tag to Submit New Zendesk Ticket to Add to List
Removed From List to Add to List to Submit New Zendesk Ticket
LiveChat Tag to Check Lead Status to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Is on List or Segment to Submit New Zendesk Ticket
Submits New Zendesk Ticket to Zendesk Ticket Status to Add to List
Showing 20 journey ideas for Zendesk, Lists and LiveChat
About the Zendesk integration
Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.
About the Lists integration
Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.
About the LiveChat integration
Automate what happens after a chat to close more leads and delight your customers. You can also segment leads and contacts based on how they are tagged in LiveChat, and capture fields in your chat surveys to Autopilot.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Zendesk integration, Lists integration and the LiveChat integration.
Journey Triggers
Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
LiveChat Tag
Add a contact to a journey when they are tagged in LiveChat.
Conditions
Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Journey Actions
Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
