Zendesk + Lists + Facebook integration

Use Autopilot to create journeys that use the Zendesk, Lists and Facebook integrations.

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Marketing Automation ideas to integrate Zendesk, Lists and Facebook.

Removed From List to Remove From List to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Check Lead Status to Submit New Zendesk Ticket

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Facebook Lead Ad Submitted to Add to List to Submit New Zendesk Ticket

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List Trigger to Zendesk Ticket Status to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Add to Facebook Custom Audience to Remove From List

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List Trigger to Remove From List to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Add to List to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Zendesk Ticket Status to Add to List

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List Trigger to Submit New Zendesk Ticket to Add to List

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Removed From List to Zendesk Ticket Status to Remove From Facebook Custom Audience

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Facebook Lead Ad Submitted to Zendesk Ticket Status to Remove From List

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Submits New Zendesk Ticket to Check Lead Status to Remove From Facebook Custom Audience

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Removed From List to Is on List or Segment to Submit New Zendesk Ticket

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Submits New Zendesk Ticket to Is on List or Segment to Add to Facebook Custom Audience

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Submits New Zendesk Ticket to Add to List to Add to Facebook Custom Audience

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Removed From List to Submit New Zendesk Ticket to Remove From Facebook Custom Audience

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Submits New Zendesk Ticket to Zendesk Ticket Status to Remove From List

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Removed From List to Submit New Zendesk Ticket to Add to Facebook Custom Audience

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List Trigger to Zendesk Ticket Status to Add to List

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List Trigger to Remove From Facebook Custom Audience to Submit New Zendesk Ticket

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Showing 20 journey ideas for Zendesk, Lists and Facebook

About the Zendesk integration

Zendesk is a service platform that builds software to empower organization and customer relationships. Zendesk’s family of products helps organizations understand their customers, improve communication, and offer support where and when it’s needed most.

About the Lists integration

Lists allow you to easily sort and manage your contacts. Whether it's a newsletter subscription list, a list of attendees of an event, or a list of customers, Autopilot makes it easy to create, manage and communicate with lists.

About the Facebook integration

Our Facebook integration takes your audiences and automatically syncs them with Facebook to help you grow them. Target customers similar to the ones in each of your audiences.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Zendesk integration, Lists integration and the Facebook integration.

Journey Triggers

Submits New Zendesk Ticket
When a new ticket is submitted that matches certain criteria trigger a new journey.
List Trigger
Add contacts on a list to a journey.
Removed From List
Add a contact to a journey when they are removed from a list.
Facebook Lead Ad Submitted
Add a contact to a journey when they submit a Facebook Lead Ad.

Conditions

Zendesk Ticket Status
Check the status or detail of the most recent ticket against a contact with a true or false outcome.
Is on List or Segment
Check if a contact is on a specific list or smart segment.
Check Lead Status
Check if a lead or contact has a specific status on an opportunity.
Has Submitted Facebook Lead Ad
Check if a contact has previously submitted a specific Facebook Lead Ad.

Journey Actions

Submit New Zendesk Ticket
Submits a new Zendesk ticket for the contact in the journey.
Add to List
Add a contact to a list.
Remove From List
Remove a contact from a list.
Remove From Facebook Custom Audience
Remove a contact from a Facebook Custom Audience.
Add to Facebook Custom Audience
Add a contact to a Facebook Custom Audience.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Zendesk, Lists and Facebook.