Salesforce + Help Scout + Mixpanel integration

Use Autopilot to create journeys that use the Salesforce, Help Scout and Mixpanel integrations.

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Marketing Automation ideas to integrate Salesforce, Help Scout and Mixpanel.

Help Scout Create Conversation to Send Mixpanel Event to Set Salesforce Campaign Member Status

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Help Scout Satisfaction Rating to Assign Salesforce Lead to Send Mixpanel Event

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Help Scout Tag to Send Mixpanel Event to Add Salesforce Task

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Help Scout Satisfaction Rating to Create Salesforce Opportunity to Send Mixpanel Event

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Help Scout Create Conversation to Send Mixpanel Event to Update Salesforce Field

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Help Scout Satisfaction Rating to Send Mixpanel Event to Set Salesforce Campaign Member Status

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Help Scout Satisfaction Rating to Send Mixpanel Event to Add Salesforce Task

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Help Scout Tag to Create Salesforce Opportunity to Send Mixpanel Event

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Help Scout Tag to Set Salesforce Campaign Member Status to Send Mixpanel Event

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Help Scout Create Conversation to Add Salesforce Task to Send Mixpanel Event

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Help Scout Satisfaction Rating to Send Mixpanel Event to Assign Salesforce Lead to Group

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Help Scout Tag to Send Mixpanel Event to Assign Salesforce Lead

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Help Scout Tag to Add Salesforce Task to Send Mixpanel Event

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Help Scout Create Conversation to Create Salesforce Opportunity to Send Mixpanel Event

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Help Scout Create Conversation to Assign Salesforce Lead to Group to Send Mixpanel Event

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Help Scout Satisfaction Rating to Add Salesforce Task to Send Mixpanel Event

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Help Scout Tag to Send Mixpanel Event to Update Salesforce Field

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Help Scout Satisfaction Rating to Send Mixpanel Event to Assign Salesforce Lead

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Help Scout Create Conversation to Assign Salesforce Lead to Send Mixpanel Event

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Help Scout Tag to Send Mixpanel Event to Create Salesforce Opportunity

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Showing 20 journey ideas for Salesforce, Help Scout and Mixpanel

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Mixpanel integration

Mixpanel is the most advanced analytics platform for mobile & web. Autopilot has graphing and analysis capabilities rivalling Mixpanel, and additionally allows you to segment your customer base and send email, SMS and in-app messaging campaigns to those segmented customers.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Help Scout integration and the Mixpanel integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Mixpanel Event
Starts a journey when a Mixpanel Event occurs.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Send Mixpanel Event
Send a Mixpanel Event.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Help Scout and Mixpanel.