Salesforce + Help Scout + Segment integration
Use Autopilot to create journeys that use the Salesforce, Help Scout and Segment integrations.
Upcoming
Marketing Automation ideas to integrate Salesforce, Help Scout and Segment.
Help Scout Satisfaction Rating to Add Salesforce Task to Send Segment Event
Help Scout Create Conversation to Send Segment Event to Add Salesforce Task
Help Scout Tag to Send Segment Event to Set Salesforce Campaign Member Status
Help Scout Tag to Create Salesforce Opportunity to Send Segment Event
Help Scout Create Conversation to Send Segment Event to Assign Salesforce Lead
Help Scout Tag to Send Segment Event to Add Salesforce Task
Help Scout Create Conversation to Assign Salesforce Lead to Send Segment Event
Help Scout Satisfaction Rating to Send Segment Event to Set Salesforce Campaign Member Status
Help Scout Satisfaction Rating to Check Salesforce Field to Send Segment Event
Help Scout Tag to Update Salesforce Field to Send Segment Event
Help Scout Create Conversation to Send Segment Event to Update Salesforce Field
Help Scout Tag to Add Salesforce Task to Send Segment Event
Help Scout Satisfaction Rating to Set Salesforce Campaign Member Status to Send Segment Event
Help Scout Satisfaction Rating to Check Salesforce Campaign Member Status to Send Segment Event
Help Scout Satisfaction Rating to Assign Salesforce Lead to Send Segment Event
Help Scout Satisfaction Rating to Send Segment Event to Assign Salesforce Lead to Group
Help Scout Tag to Assign Salesforce Lead to Send Segment Event
Help Scout Create Conversation to Set Salesforce Campaign Member Status to Send Segment Event
Help Scout Create Conversation to Update Salesforce Field to Send Segment Event
Help Scout Create Conversation to Add Salesforce Task to Send Segment Event
Showing 20 journey ideas for Salesforce, Help Scout and Segment
About the Salesforce integration
Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.
About the Help Scout integration
Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.
About the Segment integration
Personalize your marketing by triggering and personalizing your messages based on user events. Activate new users and drive higher engagement and retention.
Create your own marketing automation journey
Using Triggers, Actions and Conditions included in the Salesforce integration, Help Scout integration and the Segment integration.
Journey Triggers
Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Segment Event
Add a contact to a journey when they perform a Segment event.
Conditions
Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.
Journey Actions
Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Send Segment Event
Send a contextual Segment Event.
