Salesforce + Help Scout + Timers integration

Use Autopilot to create journeys that use the Salesforce, Help Scout and Timers integrations.

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Marketing Automation ideas to integrate Salesforce, Help Scout and Timers.

Help Scout Tag to Update Salesforce Field to Add Delay

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Help Scout Tag to Set Salesforce Campaign Member Status to Add Delay

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Help Scout Create Conversation to Create Salesforce Opportunity to Add Delay

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Help Scout Create Conversation to Check Salesforce Campaign Member Status to Add Delay

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Help Scout Create Conversation to Assign Salesforce Lead to Add Delay

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Help Scout Tag to Create Salesforce Opportunity to Add Delay

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Help Scout Create Conversation to Add Delay to Add Salesforce Task

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Help Scout Create Conversation to Add Delay to Create Salesforce Opportunity

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Help Scout Tag to Check Salesforce Campaign Member Status to Add Delay

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Help Scout Satisfaction Rating to Update Salesforce Field to Add Delay

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Help Scout Tag to Add Delay to Assign Salesforce Lead to Group

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Help Scout Tag to Add Salesforce Task to Add Delay

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Help Scout Tag to Add Delay to Create Salesforce Opportunity

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Help Scout Create Conversation to Add Delay to Assign Salesforce Lead to Group

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Help Scout Create Conversation to Add Salesforce Task to Add Delay

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Help Scout Create Conversation to Set Salesforce Campaign Member Status to Add Delay

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Help Scout Satisfaction Rating to Add Delay to Create Salesforce Opportunity

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Help Scout Satisfaction Rating to Set Salesforce Campaign Member Status to Add Delay

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Help Scout Tag to Check Salesforce Field to Add Delay

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Help Scout Create Conversation to Add Delay to Set Salesforce Campaign Member Status

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Showing 20 journey ideas for Salesforce, Help Scout and Timers

About the Salesforce integration

Align sales and marketing with Autopilot's best-in-class Salesforce integration. Sync data bi-directionally, map custom fields, assign leads and trigger journeys based on lead status, campaign status and more.

About the Help Scout integration

Help Scout makes excellent customer service achievable for companies of all sizes. The Autopilot and Help Scout integration allows you to display customer information directly in Help Scout. Shapes allow you to create new tickets in journeys and trigger new journeys when conversations are tagged.

About the Timers integration

Timers and delays make it easy to send the right message at the right time. For example, you can use delays to create a drip email sequence with each follow up email sent one day apart. Delays can also be used to wait until a particular time and day, for example you might only want to send emails on business days between 9am and 5pm.

Create your own marketing automation journey

Using Triggers, Actions and Conditions included in the Salesforce integration, Help Scout integration and the Timers integration.

Journey Triggers

Salesforce Campaign Trigger
Add members of a Salesforce campaign to a journey.
Salesforce Field Changed
Add a contact to a journey when a particular Salesforce field meets your criteria (e.g. contains a particular word).
Help Scout Tag
Trigger when a new tag is added to a Help Scout conversation.
Help Scout Satisfaction Rating
Triggers when a conversation has a satisfaction rating.
Help Scout Create Conversation
Creates a new Help Scout conversation.
Time Trigger
Add contacts on a list to a journey at a particular date and time.

Conditions

Check Salesforce Field
Check if a Salesforce field is a specific value, or meets some other criteria (e.g. contains a particular word).
Check Salesforce Campaign Member Status
Check if a lead or contact has a specific status on a campaign.

Journey Actions

Create Salesforce Opportunity
Create a contextual Salesforce opportunity.
Assign Salesforce Lead
Assign a lead in Salesforce and set their lead source and lead status.
Set Salesforce Campaign Member Status
Set a lead or contact's status on a Salesforce campaign.
Add Salesforce Task
Create a contextual Salesforce task.
Assign Salesforce Lead to Group
Randomly assign a lead in Salesforce from a group that you define, and set their lead source and lead status.
Update Salesforce Field
Update a Salesforce field to a specific value.
Add Delay
Wait a specific number of minutes, hours, days or weeks before moving to the next shape.

What is Autopilot?

Simple and visual customer journey marketing software you’ll love.

Automate your marketing & grow your business. With Autopilot follow up new leads, nurture existing leads, send messages on every channel and automate your marketing with simple and visual customer journey marketing software. It’s as easy as dragging and dropping Triggers, Actions and Conditions to automate your marketing. Best of all Autopilot integrates and automates the applications you’re already using like Salesforce, Help Scout and Timers.